Help - Contact Support

If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.

Arkansas River Valley Regional Library System

Bentonville Public Library

Crawford County Library System

Fort Smith Public Library

Pope County Library System

Rogers Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem download(s)
• Applicable software version (this information can typically be found under Help > About.)
• Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
• Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system